SORTU SOLUTIONS, S.A. DE C.V. (hereinafter referred to as "DASSA SOLUTIONS"), located at Calle la Mascota # 533, Colonia San Benito, San Salvador, in accordance with the regulations regarding Personal Data Protection and international practices for safeguarding Personal Data (the “Personal Data”) of visitors, clients, and/or contractors (the “Users”) who visit the website, is committed to the responsibility for the processing and confidentiality of such data through a Privacy Notice, informing Users about how their data is handled.

A.- GENERAL PROVISIONS

DASSA SOLUTIONS is committed to respecting the rights to privacy, confidentiality, and reputation in the processing of Personal Data, following the principles established in the mentioned law.

The Privacy Notice may be modified at any time, and these updates will be communicated by posting the revised terms on the website.

B.- DATA TO BE COLLECTED 

For the purposes of this notice, various Personal Data will be collected on the DASSA SOLUTIONS website, which includes:

• Full name;
• Email address; and
• Personal phone number

DASSA SOLUTIONS does not collect sensitive data for the operation of its website.

C.- PURPOSE OF THE NOTICE

DASSA SOLUTIONS informs Users that the purposes of this Notice are essentially to inform Users about the processing of their Personal Data, and additionally, the data will be used for the following:

• Identification and validation of Users' identity;
• Administration and monitoring of contracted Services;
• Sending information about contracted Services;
• Addressing questions, complaints, and comments;
• Compliance with legal obligations;
• Marketing and advertising purposes; as well as 
• Conducting satisfaction surveys.

D.- RIGHTS REGARDING PERSONAL DATA

Users may exercise their rights to Access, Rectification, Cancellation, and Opposition (ARCO) as follows:

• Access: Requesting information about their personal data.
• Rectification: Correcting incorrect or incomplete data.
• Cancellation: Requesting the deletion of their data.
• Opposition: Expressing their opposition to the processing of their data.

To exercise these rights, Users must send an email to: atencion@dassa-solutions.com, with a free-form letter specifying how they will exercise their rights, and DASSA SOLUTIONS will provide a response to ensure the User's ARCO Rights.

E.- COOKIES

DASSA SOLUTIONS informs Users that it uses cookies, which serve several fundamental functions such as: (i) allowing the website to store and remember important information about the User, such as language preferences, items added to the shopping cart, and login details, providing a personalized and convenient shopping experience. (ii) collecting data about User interaction with the site, such as pages visited and time spent, which allows DASSA SOLUTIONS to analyze User behavior and improve the site's usability and design; (iii) some cookies may be used for advertising purposes, tracking User online activity to offer specific ads.

F.- APPLICABLE LAW AND JURISDICTION

Any disputes or issues related to this website, or activities conducted on it will be resolved in accordance with the laws of El Salvador, to which the parties voluntarily submit.

G.- CONTACT

For any inquiries about this Website Privacy Notice or how we handle your personal information, please send us an email at atencion@dassa-solutions.com.

Updated as of August 2024